Crescendo: soft skills training for sustainability

Body language

Body language holds immense importance, serving a vital function in the way we convey messages to others.

 It not only supplements but can also occasionally overshadow verbal communication, assisting in the articulation of our emotions, intentions, and attitudes. Facial expressions, gestures, and posture serve as non-verbal indicators that often clarify or strengthen the message we express through our words. A friendly smile can strengthen a welcoming gesture, while the presence of crossed arms may convey defensiveness, even if the verbal communication suggests otherwise.

Demonstrating open and positive body language, including maintaining eye contact and nodding during conversations, can enhance trust and indicate our engagement and sincerity. Conversely, exhibiting closed body language, such as avoiding eye contact or adopting a slouched posture, may lead others to feel uneasy or suspicious, regardless of the kindness or support expressed through words.

Body language plays a crucial role in the art of persuasion during negotiations. For instance, exhibiting proper posture and adopting an open stance can enhance your perceived confidence, thereby improving your ability to influence others. It also helps prevent misunderstandings. There are moments when our statements do not correspond with our inner feelings, causing potential confusion. The nuances of body language can offer a critical assessment in this context. For instance, if a person insists they are okay while their shoulders are drooping or their gaze is lowered, it is often evident that something is not quite right.

At Crescendo, there’s so much focus on diving into the concept of body language.

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